What is the MHL Health Plan?
The MHL Health Plan is a well researched and modulated Healthcare access plan which is specially formulated to provide qualitative and affordable Health care service to its beneficiaries.
What is Unique about the MHL Health Plan?
It takes into cognizance the unique Healthcare Needs of all enrollees individually.
How do I know which Health Plan to choose?
In consultation with us, you would choose a Healthcare plan which is best suited to your individual needs.
After Payment for the Health plan what happens next?
You begin to enjoy quality Healthcare services immediately.
Are your Premiums paid, Monthly, Quarterly or Annually?
Annually, Preferably
How many members of my family are covered by my Health plan?
You, a Spouse and Four Children under 18 years old
If I am Single can my relations benefit from my contributions?
No, unless they are registered as extra Dependants.
If I have more than a Wife and Four Children, can I register them all?
Yes, as Extra Dependants which attracts extra charge.
How do you monitor the activities of the Health Care providers in the Scheme?
Quality assurance and Monitoring facilities have been put in place to ensure that all our enrollees get the best quality and healthcare Services.
Can I continue to use my Old Provider after my retirement?
Yes, if you continue to pay your Premiums.
Can I choose other Health Care Providers not on the Network?
No
Can I register with more than one Primary Health Care Provider?
No
What happens if I am not satisfied with the quality of care from a particular Health Care Provider?
You have a right to change your Health Care Provider if you are not satisfied with the services being offered. But you must have spent a minimum period of Six Months before you can change.
If I travel can I access Health Care Services anywhere in the Country apart from my chosen Healthcare Provider?
Yes, on provision of a valid card at any accredited Healthcare provider.
What happens if I require emergency Healthcare Service outside my locality and can't get to my provider?
Get in touch with our Call Centre; we will advise you on the nearest Health Care Provider to use.
If I do not exhaust my maximum benefits limit in a year will I get a refund?
No
What if I have a complaint what do I do?
You can either Call any of the following numbers 08058026841, 08174627100, 07066053706 , Drop a letter in our Complaint Boxes or Email: info@maayoithealth.org
Does my plan renew automatically?
Yes, on payment of your annual premium.
If my Health Care Provider loses its accreditation by the HMO, what will happen to us?
You will be transferred to another suitable Healthcare Provider.
Can I upgrade my Health care Plan whenever it is suitable for me?
Yes